Product

Intelligent Search

Find it once, use it everywhere

Engage with answers, not links

Search across docs, tickets, release notes, and wikis to deliver cited answers in chat, email, Slack — and to your agents in real time.

Search across docs, tickets, release notes, and wikis to deliver cited answers in chat, email, Slack — and to your agents in real time.

Snippet-level grounding
Surfaces the exact passage, not just the page.

Citations & freshness
Every answer links to its source and respects release/version windows.

Gaps to insights
Flags missing or stale articles for your docs team.

Agent shortcuts
Insert cited snippets into replies with one click.

Engage with answers, not links

Turn knowledge into outcomes.

Turn knowledge into outcomes.

Index broadly, control tightly
Confluence, Notion, GitHub, CMS, Zendesk/Intercom, Google Drive, and more.

Access controls
Respect roles, groups, and private spaces automatically.

Analytics you can act on
See what people search for, what they can’t find, and what they click.

Embed anywhere
In web chat, help centers, agent consoles, Slack, and email composers.

Same truth, every channel
One index powers both customer and agent experiences.

See what Copianto can do for you.

Learn how you can partner with Copianto to exceed customer expectations and deliver revenue growth.

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