Disconnected Conversations
Customer interactions are scattered across multiple channels and systems.
Fragmented Teams
Support, sales, and customer success teams often operate without shared context.
Missed Opportunities
Valuable customer insights are buried inside conversations and never acted upon.
WHAT WE BELIEVE
Our principles
Our principles reflect what matters most to us. They guide how we build our products, support our customers, and shape the future of customer relationships through thoughtful technology and human-centered experiences.
Customers Come First
Every product decision starts with the end customer’s experience. If it doesn’t make their life easier, we don’t build it.
AI Supports Humans
We build AI that makes support teams more effective, not redundant. The best customer experiences combine AI speed with human judgment.
Context Matters
Generic AI gives generic answers. We train on your data because your customers have specific questions that deserve specific answers.
Trust Is Essential
We handle customer conversations. That’s sensitive data. Security, privacy, and compliance are product features, not afterthoughts.
Our Leadership
Timothy K. Afrane Wuo-Asare
CHIEF EXECUTIVE OFFICER & CO-FOUNDER
Timothy leads Copianto’s vision, strategy, and growth. He is a two time founder with over a decade of experience building and scaling B2B SaaS companies.
Dr. Kirsy Kullmann
CHAIRMAN OF THE BOARD
Kirsy is a serial entrepreneur, investor, and philanthropist who co-founded Skrill, one of Europe's pioneering digital payments companies.
Michael Baker-Mosley
CHIEF COMMERCIAL OFFICER
Michael leads commercial strategy, marketing, and growth. He has vast experience in brand, go-to-market execution for high-growth companies.
Alex Boateng
CHIEF TECHNOLOGY OFFICER & CO-FOUNDER
Alex leads engineering and AI at Copianto AI. He has built software and AI systems at leading companies including Anthropic and mPharma.
