Product

Chatbots

Give every customer a concierge.

24/7 help that doesn’t feel robotic.

Guide customers through tasks, transactions, and troubleshooting with conversational flows that hand off to humans when it matters.

Guide customers through tasks, transactions, and troubleshooting with conversational flows that hand off to humans when it matters.

Task-aware flows
Bookings, returns, upgrades, ID checks — built as reusable steps.

Rich UI in chat
Buttons, lists, carousels, and payments reduce friction.

Tone you control
On-brand copy with guardrails and escalation rules.

Continuous learning
Improve intents and outcomes from every interaction.

24/7 help that doesn’t feel robotic.

Trusted experiences on every channel

Trusted experiences on every channel

Data-backed answers
Pull live status, eligibility, and pricing from your systems.

Actions that complete work
Update orders, create tickets, issue credits — not just answer questions.

Observability
Track drop-offs, success rates, and satisfaction by intent.

Channel-native
Deployed on web, app, WhatsApp, Messenger, SMS, and Slack.

Seamless handoff
Transfer to agents with full context and suggested replies.

See what Copianto can do for you.

Learn how you can partner with Copianto to exceed customer expectations and deliver revenue growth.

‹ Automatic Booking & Scheduling

Omni‑Channel Ticketing ›