Product

Automations

Ship safe automations in days, not months.

Let the AI assitant do the busywork.

Design safe, event-driven workflows that close tickets, update accounts, and keep customers informed — without writing brittle scripts.

Design safe, event-driven workflows that close tickets, update accounts, and keep customers informed — without writing brittle scripts.

Trigger on what matters
Fire on events (orders, payments, outages) or intents (reset, refund, verify).

Human-in-the-loop
Require approvals for sensitive steps and auto-handoff edge cases.

Smart retries & fallbacks
Handle transient errors, rate limits, and vendor outages gracefully.

Personalized messages
Send contextual updates with the customer’s history and preferences.

Let the AI assitant do the busywork.

CRM, billing, KYC, fraud, logistics, calendars, and data lakes out of the box. Composable actions

CRM, billing, KYC, fraud, logistics, calendars, and data lakes out of the box. Composable actions

Trusted experiences on every channel

One brain, many channels
Trigger the same workflow from chat, email, voice, or an API call.

Consistent outcomes
Identical steps and messages, regardless of where the request starts.

Improve outcomes

Resolve Tier-1 at scale
Deflect repetitive work and free agents for complex cases.

Reduce handle time
Shorten AHT with auto-filled forms and background updates.

Operational savings
Lower cost per resolution without sacrificing quality.

See what Copianto can do for you.

Learn how you can partner with Copianto to exceed customer expectations and deliver revenue growth.

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