Product

AI

Discover how grounded AI changes accuracy, speed, and compliance.

A smarter way to answer, assist, and act.

Give customers and agents responses that are grounded in your knowledge, compliant by design, and ready to trigger workflows — everywhere they work.

Give customers and agents responses that are grounded in your knowledge, compliant by design, and ready to trigger workflows — everywhere they work.

Grounded by your sources
Every answer cites docs, policies, and past resolutions so teams trust what they see.

Policy-aware by default
Redaction, PII handling, and safe-completion rules keep responses compliant.

Multilingual at parity
Understands and responds across major languages with consistent tone and accuracy.

Agent co-pilot
Drafts replies, forms, and summaries that agents can approve with one click.

A smarter way to answer, assist, and act.

Syncs with help centers, CMS, wikis, release notes, and ticket history.

Syncs with help centers, CMS, wikis, release notes, and ticket history.

Answer once, use everywhere
The same source-of-truth powers web chat, WhatsApp, email, Slack, and voice.

Always getting better
Feedback loops and evaluation suites tune answers without risking regressions.

Fewer escalations
Reduce policy/knowledge escalations with citation-backed answers.

Faster time to value
Cut ramp time for new agents with in-line, correct guidance.

Higher CSAT
Clear, consistent answers across channels lift satisfaction and trust.

See what Copianto can do for you.

Learn how you can partner with Copianto to exceed customer expectations and deliver revenue growth.

‹ Automations