Copianto integrates smoothly with Shopify via custom code injection, adding a fast, cache-busting script and stylesheet that render the chat widget across your site.
Method 1: Add via Theme Code Editor (Recommended)
Log in to your Shopify Admin.
Navigate to Online Store → Themes.
On your current theme, click Actions → Edit Code.
In the file tree, open
theme.liquid
(usually under Layout).Scroll down and find the closing
</body>
tag.Paste the full Copianto script just above
</body>
.Replace
demo-public-key-12345
with your real Public Key.Click Save.
Visit your storefront and refresh — the Copianto widget should appear.
Method 2: Add via Theme Customizer (App Embed)
(For Shopify 2.0 themes)
Go to Online Store → Themes → Customize.
In the left sidebar, scroll to App embeds.
If you’ve published a private app block for Copianto, toggle it On.
Paste your Public Key into the settings field.
Save & Publish.
(This method requires building an app embed block — use Method 1 if you’re adding manually.)
Notes: The script appends Copianto’s CSS/JS with a timestamp to avoid caching and inserts a
div
with your Public Key near the start of the body for visibility.
Testing & Verification
Open your store in an incognito window.
The Copianto widget should appear at the bottom of the site.
Start a test conversation — confirm it shows up in your Copianto dashboard under Inbox/Leads.
If not visible, check:
That you pasted the code in
theme.liquid
above</body>
.That your Public Key is correct.
Clear your browser cache or try incognito.